Remote Work
Resources and guidelines for remote team members
Staying Connected
Communication Channels
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Slack
Primary channel for day-to-day communication. Use channels for team topics and DMs for quick questions.
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Email
For formal communications, client-facing correspondence, and items that need a documented trail.
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Video Calls
Use for team meetings, client calls, and one-on-ones. Camera-on is encouraged for team check-ins.
Tips for Remote Success
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Set a Consistent Schedule
Establish regular working hours and communicate them to your team. Consistency builds trust and reliability.
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Dedicate a Workspace
Create a quiet, comfortable workspace. A dedicated area helps you focus and maintain work-life boundaries.
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Stay Visible
Keep your Slack status updated, respond promptly, and proactively share progress with your team.
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Take Regular Breaks
Step away from your screen periodically. Short breaks improve focus and prevent burnout.
Tools and Resources
Remote Work Guidelines
Policies
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Working Hours
Remote team members must keep US working hours: 9:30 AM – 6:00 PM Eastern Time.
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Response Times
Respond to Slack messages within 1 hour during working hours. Emails within 24 hours.
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Meeting Attendance
Join scheduled meetings on time with camera on. Notify the team in advance if you cannot attend.
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Security
Use a secure, private network. Enable VPN when accessing company resources. Lock your screen when stepping away.
Expectations
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Daily Check-In
Post a brief update in your team's Slack channel each morning with your plan for the day.
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Time Tracking
Log your hours accurately each day. Submit timesheets by end of day Friday.
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Workspace Requirements
Maintain a reliable internet connection, quiet workspace, and proper equipment for video calls.
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PTO and Availability
Request time off through the PTO system. Update your calendar and Slack status when unavailable.
Need Help?
If you have questions about remote work policies, need equipment, or are experiencing technical issues, reach out to your manager or email info@blackinkservices.com. For IT support, post in the #it-support Slack channel.